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TERMS AND CONDITIONS OF THE ONLINE STORE

§ 1

Preliminary Provisions

  1. The online store Stradale-design.com available at www.stradale-design.com is operated by JM Luxury Cars Sp. z o.o., ul. Radwańska 56/2, 93-574 Łódź, entered into the Central Registration and Information on Business Activity (CEIDG), NIP: 7282883119.

  2. These Terms and Conditions are addressed to Consumers and define the rules and procedure for concluding a Distance Sales Agreement with a Consumer via the Store.

§ 2

Definitions

Consumer – a natural person concluding an agreement with the Seller within the Store, where the subject of the agreement is not directly related to their business or professional activity.

Seller – JM Luxury Cars Sp. z o.o., ul. Radwańska 56/2, 93-574 Łódź, entered into CEIDG, NIP: 7282883119.

Client – any entity making purchases through the Store.

Entrepreneur – an entity performing business activity in its own name.

Store – the online store at www.stradale-design.com

Distance Agreement – an agreement concluded with the Client without simultaneous physical presence of the parties, using distance communication means.

Terms and Conditions – this document.

Order – a declaration submitted via the Order Form aimed at concluding a Sales Agreement.

Account – a customer account in the Store.

Registration Form – the form enabling Account creation.

Order Form – the form enabling Order placement.

Cart – software element showing selected Products.

Product – a movable item or service available in the Store.

Sales Agreement – a Product sales contract concluded via the Store.

§ 3

Contact with the Store

Seller: JM Luxury Cars Sp. z o.o.
ul. Radwańska 56/2, 93-574 Łódź
Email: jmluxurycars.sklep@gmail.com
Phone: +48 664 197 518
NIP: 7282883119, REGON: 528109857

§ 4

Technical Requirements

To use the Store:

  • Internet-enabled device and browser,

  • active e-mail address,

  • cookies enabled,

  • FlashPlayer installed.

§ 5

General Information

  1. The Seller is not liable for interruptions caused by force majeure, unlawful third-party actions, or incompatibility of Client’s equipment.

  2. Browsing does not require an Account; placing Orders is possible with or without an Account.

  3. Prices are in PLN and include VAT.

  4. The final price includes Product price and delivery cost.

  5. For subscriptions, the final price includes the full billing period.

  6. If final price cannot be determined upfront, the method of calculation is provided.

§ 6

Registration, Account Creation, Account Deletion

  1. The Client may register and create an Account. Benefits include:

  • ability to use Account features,

  • access to order history and data updates,

  • no need to re-enter data for each Order.

  1. Registration is free and voluntary but required to create an Account.

  2. Registration is performed via the registration form at https://fugi.pl/moje-konto/.

  3. Required data: name, surname, address, email.

  4. The Client must protect their password and maintain updated antivirus software.

  5. Data must be kept updated by the Client.

  6. Account deletion is possible at any time by emailing: jmluxurycars.biuro@gmail.com

§ 7

Rules for Placing an Order

To place an Order:

  1. log in or proceed without registration,

  2. select a Product and add it to the Cart,

  3. fill in the Order Form,

  4. click “Order and pay”,

  5. choose a payment method and complete the payment.

§ 8

Delivery and Payment Methods

Delivery methods:

  • courier shipment.

Payment methods:

  • bank transfer,

  • electronic payments,

  • payment cards (Visa, Visa Electron, Mastercard, MasterCard Electronic, Maestro).

Details are available on the Store website.

§ 9

Execution of the Sales Agreement

  1. A Sales Agreement is concluded when the Client receives an e-mail confirming receipt and acceptance of the Order.

  2. Payment must be made within 10 days for transfers/e-payments.

  3. Delivery times depend on Product descriptions.

  4. For multiple Products, the longest delivery time applies unless partial delivery is requested.

  5. Delivery time begins upon bank account crediting.

  6. Personal collection is possible after receiving an e-mail notification.

7a. Processing time within the EU: 7–10 business days. Custom orders: up to 21 days.

7b. Outside the EU: 21–30 business days.

  1. Delivery is worldwide.

  2. Delivery is paid unless otherwise specified.

  3. Personal collection is free.

§ 10

Right of Withdrawal

  1. The Consumer may withdraw within 14 days without reason.

  2. The withdrawal period begins upon receipt of the Product.

  3. For multiple/batched deliveries, the period runs from the final delivery.

  4. For subscriptions, from receipt of the first item.

  5. Withdrawal must be submitted by mail or email.

  6. The Seller confirms receipt of electronic withdrawal.

Effects of Withdrawal:

  • the Agreement is void,

  • full refund within 14 days,

  • refund withheld until Product return or proof of return,

  • return shipping costs are borne by the Consumer,

  • Consumer is liable for diminished value due to improper use.

Withdrawal is not permitted for:

  • custom-made goods,

  • sealed goods opened after delivery,

  • perishable goods,

  • fully performed services with prior consent,

  • price-dependent market fluctuation goods,

  • inseparably mixed goods,

  • sealed audio/video/software opened after delivery,

  • newspapers/magazines (except subscriptions),

  • digital content delivered non-physically with prior consent.

§ 11

Complaints and Warranty

  1. Products are new.

  2. The Seller must deliver defect-free Products.

  3. Complaints may be submitted via email or the complaint form.

  4. The Seller must respond within 14 days.

  5. Returns must be sent to the address in § 3.

  6. Warranty information is provided with the Product if applicable.

§ 12

Out-of-Court Dispute Resolution

Consumers may use:

  • permanent arbitration courts,

  • mediation by Trade Inspection,

  • free assistance from consumer ombudsmen and organizations.

Information is available at UOKiK:
http://www.uokik.gov.pl/spory_konsumenckie.php

§ 13

Personal Data in the Online Store

  1. The Seller is the data administrator.

  2. Personal data is processed to perform the Sales Agreement and, if the Client consents, for marketing.

  3. Data recipients include:

  • carriers for delivery,

  • payment operators.

  1. The Client may access and correct data.

  2. Providing data is voluntary but necessary to conclude the Agreement.

§ 14

Final Provisions

  1. Agreements are concluded in Polish.

  2. Terms may change for legal or operational reasons; Clients will be informed 7 days in advance.

  3. Polish law applies.

  4. The Client may use the EU ODR platform: http://ec.europa.eu/consumers/odr/